Shipping & Returns
Everything you need to know about delivery and our return policy.
Delivery Options
| Delivery Type | Estimated Time | Cost | Coverage |
|---|---|---|---|
| Standard Delivery | 3 – 5 Business Days | ₦1500.00 | Nationwide |
| Express Delivery | 1 – 2 Business Days | ₦3,500 | Major Cities |
| Same-Day Delivery | Within 8 Hours | ₦5,000 | Lagos Only |
| Free Shipping | 3 – 5 Business Days | Free | Orders above ₦30000.00 |
Free Shipping on all orders above ₦30000.00. No coupon needed — applied automatically at checkout.
Return Policy
We offer a 7-day return window from the date of delivery. If you are not satisfied with your purchase, you may return eligible items for a refund or exchange, subject to the conditions below.
1
Initiate Return
Contact us via email or phone within 7 days of receiving your order.
2
Package Item
Repack the item in its original packaging with all accessories included.
3
Receive Refund
Once received and inspected, your refund is processed within 3–5 business days.
Return Conditions
- Item must be unused, unworn, and in original condition.
- All original tags, packaging, and accessories must be intact.
- Return must be initiated within 7 days of delivery.
- Perishable goods, digital products, and items on final sale are not eligible.
- Items that are damaged due to customer misuse will not be refunded.
Need Help with a Return?
Our customer care team is available Monday to Saturday, 9am – 6pm.